Guest's feedback to our 4-star hotel in Bonn

Read the current reviews our guest and discover what they think about the Mercure Hotel Bonn Hardtberg.


It is a great hotel.

Cristine on, 15.05.2019

Room was very clear

The room was very clean and big. Bad: Neigbour was too loud during our stay on 2nd day. I was not so easy to find the main entrance. Swimming pool was not open yet.

Martinus on, 28.04.2019

Clean, pleasant and practical, will surely come again!

Staff is very friendly and accomodating. Rooms are clean and taken care of. This one really falls in line with the typical Mercure concept, it will not disappoint! I will surely come again. Bad: Although I requested a quiet room on, I was put in a room directly above some event/birthday party. Music stopped by 12, so not a problem all in all, but they could have stuck to the special request.

Catherine278 on, 28.04.2019

4 stars hotel in a quiet neighbour

Hotel has a lift which is handy for people with difficulties. Room space is reasonable and clean with a water boiler, coffee and teabags. Washroom with a bath-tub combines with shower. Bar and restaurant are near the reception, breakfast buffet is good with some warm food. Coffee from the machine better than ready made in a pot. You can ask the cook for fried eggs instead of the scrambled eggs at the buffet. Hotel private parking costs 8 euros a day, you can park the car on the streets outside for free! Go straight down the street to Basketring at the end across the road, with 2 supermarkets Lidl and Edeka. Burger King is also there, and the Bonn city centre is only 5 km away.

Jacob C on TripAdvisor, 25.04.2019


Good location. Friendly staff. Clean rooms. The chocolate Bad: It was bit warm. I Tried to adjust air conditioning but couldn't. My mistake that I didn't call reception... am sure they would have done it

Muhammad on, 22.04.2019


Rooms and service Bad: Everything was perfect

Shafqat on, 21.04.2019

Excellent hotel and great value for money

Comfy bed, good breakfast, great service, very clean rooms! Bad: Location is not ideal if you want to be close to centre

Vassilis on, 15.04.2019


We liked that the room was very cosy and it was clean. The hotel is close to Lidl and Edeka, so we didn't have to eat at the hotel. Also close to the bus stops. Hotel is fairly far from the city centre, but we had some other business to attend nearby, so its location was useful for us. Bad: The room was way too dry and hot. Also wi-fi was terrible - couldn't load the websites, not to mention Youtube. This made the comfort level really go down for us.

Han on, 24.03.2019


Good Restaurant Quiet

Ervinbytyci on, 02.03.2019

Excellent Hotel and helpful Staff

My husband was in hospital in Bonn and I needed a hotel where the parking was easy to get to by myself in a right hand drive car. The car park had woman only parking which was great. The staff were very helpful particularly starting me in the right direction to the hospital which I decided to walk to (even though it was an hour's walk) as the weather was good and I wanted to get some steps in. They even said to phone them if I got lost. They also checked me in early so I could put all my belongings straight into the room. The room was large and clean and I was delighted to see tea and coffee and a kettle in the room. This hotel is also not far from a lidi and Edeka . There is a bakery in the Edeka which I would recommend for a roll for lunch. I didn't have breakfast in the hotel but I did have Dinner. A good pasta with lots of salmon. It was great to be so well looked after as it is ages since I have had to stay in a hotel by myself as I am normally with my husband. So thank you very much to the staff there.

sommerhufe on TripAdvisor, 14.02.2019

Excellent for short stay

Price/quality, this hotel is ok. I had booked the suite, but basically, it is just a very large room with no atmosphere. To be expected for this price. Had booked a breakfast and surf offer (which means fast internet access), but upon arrival no voucher was given. I returned to the reception asking for my premium access, but they said they did not have this. Paying extra for a service not offerred? Why provide this option when booking, if this service is not provided? Breakfast is good, lots of variety.

IlseT44 on TripAdvisor, 25.01.2019


The room was clean with comfortable beds. Bad: The warm food at breakfast was cold.

Alina on, 17.01.2019


.. Bad: ..

Andreas on, 26.12.2018

Good for business traveler

This hotel is within walking distance to the German MOD in Bonn, and within a 25-min bus ride to downtown. The service is very friendly and professional, the rooms are clean and well furnished, it is quiet, and breakfast is quite good in a well furnished and equipped dining room.

Gelber155 on TripAdvisor, 16.12.2018

Big and busy - feels like home

Good hotel a little bit outside the heart of Bonn. It looks small in the beginning, though it is actually very big and busy (in a nice way). In-house they have a nice restaurant that I will not rate separately. For dinner, they served me a great Salmon, and during the lunch, I had a great Ceasar salad that was a very nutritious meal by itself.

vanjo22 on TripAdvisor, 16.11.2018


Breakfast is really great! Bad: None really

Florabelle on, 25.10.2018

lovely stay

had a wonderful stay here in this lovely hotel,,,cannot speak highly enough of the welcome we had there and the wonderful staff especially Claudia and Yvonne who went above and beyond to help make out stay a great one,,,thank you all

bethlauren1961 on TripAdvisor, 16.10.2018


Very nice and quiet place with nice personal, clean rooms and good breakfast. Bad: The city center was quite far away

Liga on, 05.10.2018

Overall, great!

The food in the hotel restaurant was delicious and the room was very cozy. Bad: The shower was only half covered, I’m assuming it’s the modern look, but not very fitting.

Desiree on, 01.10.2018

Its a Mercure, should be enough to convey the message.

Quiet place, and easy to access. Bad: A bit old. But wasn't dirty. Staff seemed to unsure on how to greet you.

Guilherme on, 21.09.2018


Parking card a bit too expensive.

R on, 17.09.2018


nice area - fine ambient Bad: breackfast low level, no fish, no fresh juice

Andreas on, 17.09.2018


Everything was ok, specially the location. It was exactly what we needed , not in the center, quiet and close to our objectives.

Anonymous on, 15.08.2018

Family Holiday

Had a recent 4 night stay at the hotel,which was in an easy to find location,staff were very friendly and helpful,rooms were clean and tidy,evening meals could maybe have had more choice,but the choices in the buffet breakfast were plenty,outside pool was adequate for a swim and relax by,the only off putting bit was to be charged 8 euros per night of our stay for parking

gavinm809 on TripAdvisor, 14.08.2018

Very Good

Nice, staff was was clean. Bad: Air conditioner didn’t work properly.

Noman on, 08.08.2018


Good hotel, exactly what you'd expect from a Mercure

Louis on, 03.08.2018

Bonn Hardtberg

Hotel lies outside of Bonn but is reachable via bus. The rooms are OK but the staff were very friendly and helpful. Breakfast buffet is fine and I felt very much at home. A good night's sleep was easy.

PeNor on TripAdvisor, 27.06.2018

Comfortable stay but rooms a little dark

The staff are helpful and very polite. We stayed for 6 nights. The room and bathroom were clean, the breakfast offered plenty and there was a lot of choice. I was not sure that the "coffee" was actually coffee. it was weak and looked like tea. The room was a little dark, however. No fridge unless you pay extra for a business room. For a 4 star hotel, I thought one might have got a bar fridge.... The hotel is not centrally situated if you want to be near Bonn. It is a 30-minute bus ride away. If you want to be near the highway and use it as a stop-over or because of the proximity to the highway which gets you to Cologne and Bonn, then it is a good choice. One detail that should be changed on the hotel web site: they tell you to take the bus that stops at Schulzentrum, which we did. What they don't tell you is that when you alight from the bus there are LOTS of stairs to the hotel. Wonderful if you have suitcases... There is an alternative bus route where another bus stops at Basketsring - this would make more sense, because you can wheel your suitcase from this stop. The hotel is near a small shopping centre with supermarkets and pharmacy. The hotel is in a quiet area.

Whereintheworlf on TripAdvisor, 24.06.2018

It served us well for an overnight stop.

Comfortable and clean. Restaurant good. We were staying over en-route and it suited us fine. Bad: In a residential area and nowhere to walk and sightsee.

stepheno on, 13.06.2018


Easy to reach from Bonn Central station after approx. 20 min ride. The busstop of bus 609 was very close. Bus 608 preatty close.

Bengt on, 08.05.2018

Mercure Hotel Bonn Hardtberg
Max-Habermann-Strasse 2
53123 Bonn