Guest's feedback to our 4-star hotel in Bonn

Read the current reviews our guest and discover what they think about the Mercure Hotel Bonn Hardtberg.

Exceptional

Good Restaurant Quiet

Ervinbytyci on Booking.com, 02.03.2019

Excellent Hotel and helpful Staff

My husband was in hospital in Bonn and I needed a hotel where the parking was easy to get to by myself in a right hand drive car. The car park had woman only parking which was great. The staff were very helpful particularly starting me in the right direction to the hospital which I decided to walk to (even though it was an hour's walk) as the weather was good and I wanted to get some steps in. They even said to phone them if I got lost. They also checked me in early so I could put all my belongings straight into the room. The room was large and clean and I was delighted to see tea and coffee and a kettle in the room. This hotel is also not far from a lidi and Edeka . There is a bakery in the Edeka which I would recommend for a roll for lunch. I didn't have breakfast in the hotel but I did have Dinner. A good pasta with lots of salmon. It was great to be so well looked after as it is ages since I have had to stay in a hotel by myself as I am normally with my husband. So thank you very much to the staff there.

sommerhufe on TripAdvisor, 14.02.2019

Excellent for short stay

Price/quality, this hotel is ok. I had booked the suite, but basically, it is just a very large room with no atmosphere. To be expected for this price. Had booked a breakfast and surf offer (which means fast internet access), but upon arrival no voucher was given. I returned to the reception asking for my premium access, but they said they did not have this. Paying extra for a service not offerred? Why provide this option when booking, if this service is not provided? Breakfast is good, lots of variety.

IlseT44 on TripAdvisor, 25.01.2019

Good

The room was clean with comfortable beds. Bad: The warm food at breakfast was cold.

Alina on Booking.com, 17.01.2019

Good

.. Bad: ..

Andreas on Booking.com, 26.12.2018

Good for business traveler

This hotel is within walking distance to the German MOD in Bonn, and within a 25-min bus ride to downtown. The service is very friendly and professional, the rooms are clean and well furnished, it is quiet, and breakfast is quite good in a well furnished and equipped dining room.

Gelber155 on TripAdvisor, 16.12.2018

Big and busy - feels like home

Good hotel a little bit outside the heart of Bonn. It looks small in the beginning, though it is actually very big and busy (in a nice way). In-house they have a nice restaurant that I will not rate separately. For dinner, they served me a great Salmon, and during the lunch, I had a great Ceasar salad that was a very nutritious meal by itself.

vanjo22 on TripAdvisor, 16.11.2018

Excellent

Breakfast is really great! Bad: None really

Florabelle on Booking.com, 25.10.2018

lovely stay

had a wonderful stay here in this lovely hotel,,,cannot speak highly enough of the welcome we had there and the wonderful staff especially Claudia and Yvonne who went above and beyond to help make out stay a great one,,,thank you all

bethlauren1961 on TripAdvisor, 16.10.2018

Excellent

Very nice and quiet place with nice personal, clean rooms and good breakfast. Bad: The city center was quite far away

Liga on Booking.com, 05.10.2018

Overall, great!

The food in the hotel restaurant was delicious and the room was very cozy. Bad: The shower was only half covered, I’m assuming it’s the modern look, but not very fitting.

Desiree on Booking.com, 01.10.2018

Its a Mercure, should be enough to convey the message.

Quiet place, and easy to access. Bad: A bit old. But wasn't dirty. Staff seemed to unsure on how to greet you.

Guilherme on Booking.com, 21.09.2018

Goed

Parking card a bit too expensive.

R on Booking.com, 17.09.2018

Good

nice area - fine ambient Bad: breackfast low level, no fish, no fresh juice

Andreas on Booking.com, 17.09.2018

Exceptional

Everything was ok, specially the location. It was exactly what we needed , not in the center, quiet and close to our objectives.

Anonymous on Booking.com, 15.08.2018

Family Holiday

Had a recent 4 night stay at the hotel,which was in an easy to find location,staff were very friendly and helpful,rooms were clean and tidy,evening meals could maybe have had more choice,but the choices in the buffet breakfast were plenty,outside pool was adequate for a swim and relax by,the only off putting bit was to be charged 8 euros per night of our stay for parking

gavinm809 on TripAdvisor, 14.08.2018

Very Good

Nice, staff was friendly.room was clean. Bad: Air conditioner didn’t work properly.

Noman on Booking.com, 08.08.2018

Exceptional

Good hotel, exactly what you'd expect from a Mercure

Louis on Booking.com, 03.08.2018

Bonn Hardtberg

Hotel lies outside of Bonn but is reachable via bus. The rooms are OK but the staff were very friendly and helpful. Breakfast buffet is fine and I felt very much at home. A good night's sleep was easy.

PeNor on TripAdvisor, 27.06.2018

Comfortable stay but rooms a little dark

The staff are helpful and very polite. We stayed for 6 nights. The room and bathroom were clean, the breakfast offered plenty and there was a lot of choice. I was not sure that the "coffee" was actually coffee. it was weak and looked like tea. The room was a little dark, however. No fridge unless you pay extra for a business room. For a 4 star hotel, I thought one might have got a bar fridge.... The hotel is not centrally situated if you want to be near Bonn. It is a 30-minute bus ride away. If you want to be near the highway and use it as a stop-over or because of the proximity to the highway which gets you to Cologne and Bonn, then it is a good choice. One detail that should be changed on the hotel web site: they tell you to take the bus that stops at Schulzentrum, which we did. What they don't tell you is that when you alight from the bus there are LOTS of stairs to the hotel. Wonderful if you have suitcases... There is an alternative bus route where another bus stops at Basketsring - this would make more sense, because you can wheel your suitcase from this stop. The hotel is near a small shopping centre with supermarkets and pharmacy. The hotel is in a quiet area.

Whereintheworlf on TripAdvisor, 24.06.2018

It served us well for an overnight stop.

Comfortable and clean. Restaurant good. We were staying over en-route and it suited us fine. Bad: In a residential area and nowhere to walk and sightsee.

stepheno on Booking.com, 13.06.2018

Excellent

Easy to reach from Bonn Central station after approx. 20 min ride. The busstop of bus 609 was very close. Bus 608 preatty close.

Bengt on Booking.com, 08.05.2018

Good

i like that the Hotel is near the bus stop point and not far from the central station or duisdorf station

Qusay on Booking.com, 02.05.2018

Good night’s sleep

Nice hotel. I got an accessible room, but no problem there. It was squeaky clean, well equipped with a good bed and strong shower. Only problem: the booking did not get through. Not sure whether that was a mistake by the hotel or the booking service. They solved it quickly.

Hansje on TripAdvisor, 18.04.2018

Very Good

Prix du Parking

44600 on Booking.com, 11.04.2018

Good

Staff at reception has provided me with an excellent service, allowed me to change the room that suit more my need and offered me to join a discount scheme

Kai on Booking.com, 02.04.2018

Good

Very dog friendly

Albert on Booking.com, 31.03.2018

Excellent place for overnight stop

Great location for overnight stop. Fantastic room, wonderful comfy bed, good restaurant, superb breakfast and great shower. Bad: Nothing It was excellent.

Elizabeth on Booking.com, 26.03.2018

Nice hotel

The hotel is nice and the rooms were clean and spacious enough. Overall the staff was friendly and helpful however check in was a bit less welcoming at first. We booked without breakfast but decided to get breakfast anyway and this was a bit pricey. Keep in mind that the hotel is a bit outside of Bonn itself so don’t book it if you don’t have means to get into Bonn’s city Center.

Maurice v on TripAdvisor, 19.03.2018

Good

Big and silent room, close to motorway exit.

Barbi2 on Booking.com, 22.02.2018
Contact

Mercure Hotel Bonn Hardtberg
Max-Habermann-Strasse 2
53123 Bonn
Germany