Guest's feedback to our 4-star hotel in Bonn

Read the current reviews our guest and discover what they think about the Mercure Hotel Bonn Hardtberg.

Overnight stay

We always love Mercure hotels but so sad to see a great hotel struggling with low numbers. Staff were great. Bad: Due to Covid local restaurants were closed and so we had a long walk to find somewhere to eat. No bar or restaurant facilities in the hotel.

Denise on Booking.com, 17.10.2020

Exceptional

Coronavirus was being very well managed and the staff were happy to interact with customers Bad: Bed could have been a little comfier, Mattress was quite thin

Craig on Booking.com, 01.10.2020

Exceptional

Supersauber!

Lydia on Booking.com, 28.09.2020

Nice hotel to overnight while on a trip elsewhere

Nice clean room, friendly staff, free (good) coffee in the morning and round the clock staffing and finally guarded parking Bad: Our neighbour's were drunk and made loud noise all night long, screamed down the hall and were hitting the furniture. After a noise complaint things didnt improve and we hardly slept. This however might be a very unlikely thing to happen.

Ctw on Booking.com, 20.09.2020

Exceptional

Das Personal

Anonymous on Booking.com, 11.09.2020

Excellent value for the money!

Excellent value for the money!

Steve on Booking.com, 10.09.2020

Great

Good beds Quiet Free parking in the surrounding areas Shampoo and towels Hairdryer Free coffee and tea. Fantastic attention from personnel. Accepts pets. Bad: 15 minutes by car to downtown. Breakfast costs 10 euros and only has ham, cheese and cereal.

Julieta on Booking.com, 29.08.2020

Good

Clean and nice. Excellent bed for our baby. We liked our bed too :)

John on Booking.com, 08.08.2020

Okay stay

Comfortable bed Bad: Noisy in the highway side of the building; staff accommodating but not particularly friendly; fridge in room did not function though it was plugged in

Stephen on Booking.com, 27.07.2020

Excelent

Excelent place to stay!

Viki on Hotels.com, 09.03.2020

Very Good

Gut war’s!

Jens-uwe on Booking.com, 21.02.2020

Very Good

- value for money - good standards of a Mercure Hotel - the staff was nice and let us check in before 3pm Bad: - very calm hotel with almost no activity

Yassine on Booking.com, 06.02.2020

Awesome

The rooms are good and comfortable Bad: Away from the city no closed shops

Amr on Booking.com, 02.02.2020

Good and quiet hotel for business travelers.

Nice staff, bar open longer in order to accomodate clients. Clean shower and bedlinnen. Bad: no remarks

Anonymous on Booking.com, 31.01.2020

relaxing

the service was great. However the bathroom was not what we expected, the bath was small. The hotel it self was nice and clean and the parking lot was great.. Bad: Small bath, it was not what I expected to have. But it was do-able

K on Booking.com, 20.01.2020

Good stay. You always get what you export.

Cleanliness was exzellent. Location for work perfect. Always seats for Breakfast and dinner available. Bad: Tea bags in the room have not been replaced. Cups not washed. Toilet too close to the Wall. Sofa was too loo low and too soft.

Anonymous on Booking.com, 16.01.2020

After a long time again at home!

Quite a while, staying at this hotel! It is still a pleasure to be here, to get well served, good food, nice clean and well stuffed Rooms, close to Bonn down-town. So,let`s see, come and have a look.It`s worth!

998j_rgw on TripAdvisor, 12.01.2020

Awesome

Alles super.

Viktoria on Booking.com, 09.01.2020

Nice staff!

The place is exactly same as the photos. The staff are really kind and help you by heart. They also speak english with you amd i highly recommend it.there are also some free parkings infront of the hotel to enjoy your stay easily.

Eli20019 on TripAdvisor, 02.01.2020

Very Good

Tout a recommander.

Carina on Booking.com, 29.12.2019

Recommend it and i will come back again.

The staff was really kind and for any question they will guide you by their heart. They also speak English fluently. Bad: The room was cold and if you shower and sleep you will have cold! The hair dryer was not working.

E on Booking.com, 28.12.2019

Very good rate/quality. .Close to 61and easy to get into Bonn-city. Free parking, quiet environment.

Very good rate/quality. .Close to 61and easy to get into Bonn-city. Free parking, quiet environment.

Frank on Booking.com, 17.12.2019

fencing competition

Fantastic staff,lovely hotel,everyone always so happy to be able to help. Claudia is exceptional,but everyone is always helpful,the hotel is always clean,the food is excellent ,the rooms are excellent value for money,warm and spacious. Wi-fi works well.

smiler1111 on TripAdvisor, 20.11.2019

Feel comfortable like at home

This hotel is perfect. It is located outside Bonn's city center (calm area) but reachable in 10 minutes car drive. The rooms are comfortable and the personnel (reception, bar, breakfast) are amazing.They make everything possible to make you feel like home.

Karine1671 on TripAdvisor, 05.11.2019

Fully in line with moderate expectations

I spent there one night on the last weekend. The area is very green and quite though distant from the city centre (weekdays could make it more busy due to several companies in the neighborhood). The staff is very kind and helpful. The selection of food and beverages is wide and not too pricey. Breakfast with the choice of hot and cold stuff met my expectations. The room was small, however well maintained and clean. The only negative experience was the sewage smell in the lobby. Certainly one of the best experiences I made with Mercure network, which might either positively surprise or totally disappoint.

krzys1970 on TripAdvisor, 08.10.2019

Very Good

Location is good for the travelers for one night, close to the main road. Bad: Need to pay extra for the parking. We also got the room what was not prepared for the stay, so needed to change it.

Kristina on Booking.com, 19.09.2019

Good

Its built to a standard fair value. Bad: Since my last visit the parking is no longer free. Needed a fridge in my room. Pool was out of action. Our meal on Friday night was disgusting with staff admitting the salad was prepared days ago, and you could tell. My steak was awfull as was the potatoes. We didn’t eat there again. Unexpected charges such as parking and some city tax we didnt know anything about spoilt the stay a bit.

Dan on Booking.com, 18.09.2019

NICE STAY OK

The hotel lays a bit outside the city Bonn, in a forest area. Taxi are available and can be called by reception . Hotel is a bit outdated but OK Rooms ok basic, clean, nothing great bit fine for a short stay Staff are friendly and helpful Walking distance is a big supermarket

Jacques P on TripAdvisor, 14.09.2019

Tour in Europe with a group.

Very lovely place, so quiet and so peacefully. The room and the bathroom shines cleanly. In the quiet garden you feel like home. I was very happy despite it being for only one night at the hotel. Thank you.

hyamprof on TripAdvisor, 09.09.2019

Great breakfast, large rooms, but no a/c

We were really impressed with the size of these rooms (we had 2 triples). And the breakfast was amazing! Our only regret was that there was no air conditioning, and it was very warm in the room. We kept the windows open but the noise from the very busy street below interrupted our sleep.

Brenda S on TripAdvisor, 31.08.2019
Contact

Mercure Hotel Bonn Hardtberg
Max-Habermann-Strasse 2
53123 Bonn
Germany